At THCDMTVapes.com, your satisfaction is our priority. We strive to provide premium THC and DMT vape products with exceptional service. If you’re not completely satisfied with your purchase, please review our return policy below.
1. Eligibility for Returns
Due to the nature of our products and applicable health and safety regulations, we only accept returns under the following conditions:
- The item was damaged, defective, or incorrect upon arrival.
- You report the issue within 10 days of delivery..
2. How to Request a Return
To initiate a return, please follow these steps:
- Email us at [info@thcdmtvapes.com] with the subject line: “Return Request – Order #[YourOrderNumber]”
- Include:
- A brief description of the issue.
- Photos of the product and packaging.
- Your full name and shipping address.
Once your request is reviewed, we will provide return instructions if the item is eligible.
3. Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed back to your original method of payment within 5–10 business days.
Shipping fees (if applicable) are non-refundable unless the return is due to our error.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product for the same item.
5. Shipping Returns
Both parties are responsible for paying shipping costs for returning your item unless otherwise instructed. We recommend using a trackable shipping service and purchasing shipping insurance.
6. Questions?
We’re here to help! If you have any questions about this policy, contact us at:
📧 [info@tchdmtvapes.coml]
📞 [+1 (442) 577-3280]
Note: By purchasing from THCDMTVapes.com, you agree to this return policy. We reserve the right to update this policy at any time without prior notice.
